Terms and Conditions

This page provides information about using the Pro Exit Clean website and making a cleaning enquiry. It does not set out a complete cleaning-service contract.

About Pro Exit Clean

Pro Exit Clean provides cleaning services in Woking and Surrey. Our office address is 12 Mint Walk, Knaphill, Woking GU21 2NT. This is an office only, with no walk-in visits.

Free quotes and enquiries

You can request a free, no-obligation quote through our contact page, or contact us by phone, email or WhatsApp. Share accurate property details, your postcode, the cleaning service needed and your preferred date so we can consider your enquiry.

A quote request is an enquiry, not confirmation that a clean has been booked. Contact us to confirm availability and the details of any proposed work.

Before arranging a clean

For a property in Woking, Guildford or elsewhere in our Surrey coverage, please discuss the work required and any access arrangements directly with us. Check the scope, price and date before agreeing to a booking.

Payment, cancellation, rescheduling and any other service-specific terms are not specified on this page. Please ask us for the applicable details before booking.

End of tenancy: 48-hour re-clean guarantee

For end-of-tenancy jobs, if you report missed cleaning, we will return within 48 hours of your report to re-clean the missed tasks in the original agreed quote, free of charge. This covers agreed cleaning tasks only, not new dirt, damage, work outside the original quote. It is not a guarantee of your deposit being returned.

Report missed cleaning by phone, email or our contact page.

Your information and cookie choices

Read our Privacy notice for information about enquiries and our Cookie Policy for the website’s analytics choices.

Questions about a quote or booking

Email proexitclean@gmail.com or call 07783 564668 to discuss your enquiry or any concerns about work.